Calls
Instant text-back
Missed calls
Every missed call gets a text back in seconds, so the customer waits for you instead of calling the next name on the list.
For local service businesses
You’re already paying to get leads. Stop losing them.
Missed calls, slow replies, quotes nobody followed up on. Take the free 5-minute checklist to see where your revenue is going. Then talk to Salem about fixing the biggest one.
No pitch. No software to buy. Built for home services, dental, med spa and other local businesses that live on calls, quotes and appointments.
Free checklist · 5 minutes
Free 20-minute call
Salem Soni
Co-founder of Kaptiva · AI & Marketing Director for local service businesses
Who we work with
Built for businesses that
Built for businesses that
live on calls, quotes and appointments
If your phone, your website form and your Google reviews bring in the work, the same few gaps are probably costing you money every week.
Outdoor Services
Lawn Care & Landscaping
Turn quote requests into booked jobs with faster replies, follow-up on every estimate, and a review request after every job.
Home Services
Contractors, Plumbing & HVAC
Stop losing the urgent calls you can’t pick up on a job, and follow up on every estimate until it closes.
Cleaning
Cleaning Services
Answer inquiries fast, make it easy to book, and bring past customers back for the next clean.
Appointments
Dental, Med Spa & Wellness
Turn new-patient inquiries and consultation requests into booked visits, with reminders and a review request after every appointment.
And other local service businesses that depend on calls, forms, appointments and reviews.
The Real Problem
Most Small Businesses Don’t Have a Lead Problem. They Have a Follow-Up Problem.
A customer calls while you are working. A quote request sits unanswered. A lead gets buried in text messages. A happy customer never gets asked for a review. Together, these gaps quietly cost businesses revenue every month.
01
Missed Calls
The caller with an urgent problem doesn’t leave a voicemail. They call the next name on the list.
02
Slow Replies
Customers often contact several businesses and go with the first one that answers.
03
Quotes That Go Quiet
Estimates get sent, then nobody follows up. The job goes to whoever asked twice.
04
Missed Reviews
Happy customers are rarely asked for a review at the right time, so the competitor with more reviews gets the call.
05
A Profile Nobody Trusts
Wrong hours, old photos or a site that’s hard to use on a phone lose the customer before they ever call.
06
Past Customers Forgotten
Your cheapest next job is someone who already trusts you. Nobody reaches out to them.
The issue is not always demand. Often, the money is already trying to reach the business, but nothing is in place to catch it. See which of these is costing you →
Free Revenue Leak Checklist
Find out where your revenue is going in 5 minutes
18 yes or no questions across the six areas above. Answer honestly. Every “no” is revenue you’re losing right now, and every one of them is fixable.
0 of 18 answered
0“no” answers
out of 18
out of 18
Where your revenue is going, biggest first
What we fix
We fix the gaps that cost you the most first
No new software to learn unless it helps. We use whatever does the job: Kaptiva’s CRM and automations, AI tools, or what you already have.
Instant text-back
Replies
Speed to reply
Fast replies
Website forms and messages get an answer in minutes, evenings and weekends included, with a way to book right away.
Follow Up
Quote follow-up
Quotes that close
Every quote and estimate gets followed up on a schedule, so you stop losing jobs you already did the work to price.
Reviews
Review requests
More reviews
Every finished job asks the customer for a Google review, without you having to remember.
Google
Google & website
A profile people trust
Your Google profile and website make it easy for a stranger to trust you and call or book in under a minute.
Repeat
Repeat business
Past customers back
Past customers hear from you for the next service, the seasonal check and referrals.
Need a better website too? See a demo site we built →
How It Works
From free checklist to fixed, in four steps
The first two steps are free. Step three is guaranteed. You only keep going if it’s worth it to you.
1
Take the free checklist
5 minutes, 18 yes or no questions. You see your score and where your revenue is going right away.
2
Free 20-minute call
Salem looks at your business before the call and shows you one place you’re losing revenue. No pitch, no deck.
3
Revenue Leak Sprint
Two weeks. A Leak Report that ranks where you lose revenue in dollars per month, the biggest fix built and live, and a 90-day plan.
4
Keep going, if you want
Keep Salem on as your AI & marketing director: more fixes, your content, and a results report every month.
Start with step one. It’s free and it takes five minutes.
Who you’ll talk to
Hi, I’m Salem.
I’ve been in business for 10 years. These days I help local service businesses, from plumbers to dentists to med spas, stop losing the leads they already paid for. I build working AI systems and automations, not slide decks. When you book a call, you talk to me. Not a sales rep. And I’ve looked at your business first.
One more thing: I also shoot professional photo and video. So the content for your Google profile and website gets made in-house.
- Co-founder of Kaptiva
- Rocky Mount, NC
- In person across eastern NC & the Triangle
- Remote anywhere
- English & French
What it costs
Simple, with no surprises
You know the price before you spend a dollar, and the paid step is guaranteed.
Step 1
Revenue Leak Checklist
Free
5 minutes on this page. Your score right away.
Step 2
20-minute call with Salem
Free
One place you’re losing revenue, found before the call.
Step 3
Revenue Leak Sprint
from $1,500
Two weeks. Leak Report, the biggest fix built and live, and a 90-day plan.
Step 4 · optional
Monthly AI & marketing director
Quoted on the call
More fixes, content and a results report every month.
✓
Our guarantee
Start free
If the Leak Report doesn’t find at least $3,000 a month you’re losing, you don’t pay.
FAQ
Questions owners ask before the call
Straight answers. If yours isn’t here, ask it on the call.
Quick Clarity
We fix revenue problems. Software is just one of the tools.
You’re not signing up for a subscription. You’re finding out where your business loses money, then fixing the biggest gap first.
✓
Free checklist and free call.
✓
The Sprint is guaranteed.
✓
Built for local service businesses.
It’s 20 minutes. Before we talk, I look at your business: your Google profile, your website, how fast you reply. On the call, I show you one place you’re losing revenue and answer your questions. Then I’ll tell you, honestly, whether the Revenue Leak Sprint makes sense for you. No pitch, no deck.
A two-week project. We learn your business and what a customer is worth to you, then hand you a Leak Report that ranks every place you’re losing revenue by dollars per month. The biggest one gets fixed and goes live during the sprint, and you get a 90-day plan for the rest. It starts at $1,500.
Then you don’t pay. If the Leak Report doesn’t find at least $3,000 a month you’re losing, the Sprint is free.
No. We work with what you already have when it does the job. When it doesn’t, we build the fix on Kaptiva, our own CRM and automation platform, and set it up for you. No complicated software to learn.
Most agencies sell you more leads. We start with the leads you already get and stop losing them, which is usually faster and cheaper. And you work directly with Salem, not an account manager.
The biggest fix goes live during the two-week Sprint. A missed-call text-back, for example, works the day it’s switched on. We don’t promise a revenue number. The Leak Report shows what each fix is worth so you can judge for yourself.
Yes. In person across eastern North Carolina and the Triangle, and remotely anywhere. In English or French.
Ready when you are
Ready to Stop Losing Customers You Already Paid For?
Take the free checklist, or book a free 20-minute call with Salem. Either way, you’ll know where your revenue is going.